consumer rights
We're putting software in places it doesn't belong
Two short rants about software making things worse. Making things less thingy A little while back BMW tried to charge people to use the seat heaters that were already installed in their cars. They reneged after some bad press, but the trend continues.... It's the littlest thing . . So this happened. . . How would you relate?
I recently purchased new kitchen appliances (yay me!). They were delivered today. Prior to their arrival, I had been sitting with a range of emotional states (from joy to fear to contentment, etc.) and body sensation that kept me energized.
When the new fridge and stove arrived, I felt my excitement again. Saying goodbye to the old, dated, dingy appliances was a joy. The stove looked amazing when it was installed. The fridge has french doors and bottom freezer, exactly what I wanted.
And. . . There is a noticeable ding on the left door of the fridge, subtle yet in plain sight! Yaaaaa! Everytime I see it (and it has only been a few hours), my body tenses up and there’s annoyance. I am told that I have 2 options, I can take $150 compensation for the ding and keep the fridge, or exchange the whole fridge (which means I need to take action and coordinate a whole new delivery). I feel frozen and indecisive. . . Which option do I take?, I ask myself.
It is really interesting how impacted I seem by this one little thing…. a ding.
How would you relate, if you did?
How i would approach the inquiry is - is there a way to cover the ding, like some art or magnets? If it’s not coverable with something that brings joy… then… consider $150 and break it into days. Like how many years will you have it most likely?...